cubesmart late payment

We have spoken with [redacted] about the issue and the two late fees and the auction fee have been waived. The customer service was outstanding in the beginning because they wanted money, but the company itself over charged me and would not work with me on late payments. Called to let them know 1st payment ever with them over a number of years would be late this month. Other restrictions, taxes, fees, and insurance requirements may apply. If you already registered your account, sign in here. I told her I was paying for January and she told me I didn't owe until March. Great Comment! "url": "https://www.cubesmart.com/", "@type": "ListItem", Click here for offer details. [ All rights reserved. She even went to her boss to get me a preferred rate since I had been a customer for many years. CubeSmart pays its employees an average of $14.98 an hour. 3 reviews of CubeSmart Self Storage "I had a good overall experience. Monitor your customers and reduce the risk of late payment FOR FREE. Apple and the Apple Logo are registered trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Click here to learn more. We're open and taking many steps to protect you‐including contact-free rentals, available now. Product or Service Mentioned: I explained what had happened but the woman to told me I should have had the "team member" recheck the account to be sure she was looking at mine. "itemListElement": Sign in to your account. 2 weeks later I got a phone call telling me I was late & a late fee was added on. Need to create an online account? Copyright 2020 CubeSmart. Defined terms in these Rules have the same meanings given to those terms in the Agreement. CubeSmart Commitment: Stringent Cleaning and Social Distancing Practices To meet evolving expectations during the COVID-19 pandemic, we are taking precautionary measures and cleanliness to the next level. So far a month later we have insurance company's info. } ] Enjoy the convenience of CubeSmart’s Customer Center. In January 2019, I went to my unit to added items & on the way out, I stopped to pay my bill. },{ Review #1467358 is a subjective opinion of Quickly browse for nearby locations and book a reservation or rent a space, check your account balances and history, pay bills or set up for… Over the years, she personally would call to make sure I made my payment on time so I wouldn't be charged a late fee. She told me she knew her team members and unless I got what I was told in writing, there is nothing she can do. The Cubes Difference. Already have an account? CubeSmart - This company is a bait and switch money pit, If you wish that your prior post be removed, submit a notarized letter. And heaven forbid if you are a couple days late with payment - you will be bombarded with calls and e-mails to pay up or else. Link your email to another existing account number, What’s my password?What’s my email address?I need to re-create my account. Paying your bill online is fast, secure and convenient. We do not accept cash. Then an additional $20 late fee if rent hasn't been paid by the 19th. Related: CubeSmart - This company is a bait and switch money pit. Thank You for Your Reply! Lien fee of a HUGE $110 dollars at 32 days of being late (unlike ALL other storage companies who charge less than half of this amount for lien fee and at 3 month not 2 month of being late!!) Again, this will be determined by your particular company and it could be $10 or $15 or more. I have three children, was going through a messy divorce, and had to move back to Arkansas with my mom for financial help. The First Late Fee Either way, once you pass the grace period, the first late fee is applied. Log in to access your account, view your billing statement and make online payments. Monitor all of your customers' payment trends and activity. { 9 reviews of CubeSmart Self Storage "The CubeSmart storage on Davis Blvd in Keller won my business because of one person, Barbara. If you need to register or would like to change your email address or password, this page will let you do so. "name": "Login" I just came by for the first time in 9-12 months and my lock was removed and a cube smart one was put in its place. "url": "https://www.cubesmart.com/login/", You can try to reach review author by writing a comment to the review or try one of our business solutions. Need to create an online account?Create your secure login now. Click here to learn more. In Utah; Draper, Cottonwood Heights, Millcreek, Bountiful, and Farmington.In Washington; Kirkland and Covington. That is true now more than ever. Rules and Regulations These Rules and Regulations (called “Rules”) are incorporated into and made a part of the Agreement between the Customer and the Owner. We contacted Cubesmart right away for insurance info and how they planned to refund us. Real-time alerts and payment notifications on all your jobs. We accept checks, money orders and cashier's checks. Was waiting on unemployment payment to come to bring account current. I've been with this location 3.5 years. Tenants have until the 7th to pay without getting a late fee. Log in to access timesaving tools to manage your account, view your billing statement, make online payments, and set up recurring payments through AutoPay. However, this month they added the $10 late charge and then added a second late charge of an additional $15.00 on the 20th of the month (yesterday) making $25.00 in late fees (a late charge amounting to 28.3% PER MONTH). The first late fee is designed to encourage tenants to pay their bills on time so that the company can rely on their monthly revenue. Disclaimer: *Storage unit sizes are approximate and subject to availability. The woman behind the desk told me I was paid until the end of February and asked if I was paying for March. I am aware that if I am late, Cube Smart adds a $10 late fee. No reason or explanation for the increase, just pay more for the same unit that hasn't grown in size but somehow is more valuable than it was before. Making a reservation for a storage unit was easy. CubeSmart Public Storage Auctions: See Our Regularly Updated Auction Listing, Self-storage Ideas and Advice for Entrepreneurs, CubeSmart Privacy Policy, Terms and Trademark Usage. Additionally I went to my storage while in town visiting and found rat droppings all over and ruined items due to rats chewing on bags that I … Generally, payments made prior to 5pm Pacific Time at one of our branch locations, will be applied to your account the same business day. And have been ask to pay this months rent and late … Our properties provide 24/7 security surveillance so your possessions are safeguarded. Let the company propose a solution. Hourly pay at CubeSmart ranges from an average of $11.62 to $19.84 an hour. Follow the steps below to check the status of your CubeSmart account. The GM helped me get everything setup and answered all my questions. Welcome to Cubesmart! Cubesmart Self-storage Storage Unit. You are here: Home » Login { We are processing your message. She also told me fees or liens cannot be waived (even under the circumstances I laid out). Maybe you missed those payments because … Enter the email address you use to log in and we'll send your password to the contact email address linked to this account. "name": "Home" Once the grace period ends, there's a $10 late fee on the 8th. I'm looking for another storage facility that is more consumer-friendly. Get contact details that poster left for the company. } CubeSmart review from Columbia, Connecticut: I rented a storage unit in November 2018. "@type": "ListItem", Footnote: †Promotions available on select units and cannot be combined with other offers except for our military discounts. A greedy, rapacious chain that raises rates every six months. CubeSmart - Late & Lien fees Feb 08, 2019 @ Pissed Consumer You will be able to edit the text before publishing. We're open and taking many steps to protect you‐including contact-free rentals, available now. I should have known better. Ruben is friendly and knowledgeable. You can also pay with cash, check, or credit card at your CubeSmart office, mail your check, or take advantage of your bank’s online bill payment system for no extra charge. CubeSmart teammates strive to make our customers’ lives easier with innovative self-storage solutions, award-winning customer service, and genuine care. { For example, you can get quotes online and pay via the CubeSmart website or app. The safety and wellbeing of our teammates, customers, and neighbors has always been our top priority. We understand [redacted] is happy with the resolution.Sincerely,CubeSmart ‎With CubeSmart's new mobile app, self-storage is finally as easy as it should be. I rented a storage unit in November 2018. Username and password will be sent to you via email. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All Comment the review as CubeSmart verified representative. Need a little extra comfort for your stuff? "position": 1, Our team took a deeper dive into this issue and found that a payment he made had been credited to the wrong account. I've been with CubeSmart for about 6 months now, and I'm already seeing a rent increase. Told system is electronic/ automated so access code will it work until account is current. I am appalled at how inconsiderate the manager was at this site was. You’ve rented a storage unit, filled it with stuff—some of it valuable, some of it not so much—and after months of being a responsible tenant, you’ve started to slip. Create your secure login now. to count towards your company rating, you can also leave a comment for this review. "item": Rent goes up 3 months after you move in. Just about every aspect of the experience is now in the palm of your hand. The correction has been made on his account. { Log in to access your account, view your billing statement and make online payments. Reviews on Trustpilot are mixed, but also focus on specific storage facilities. https://www.mapquest.com/us/colorado/cubesmart-self-storage-269865543 Consider our climate-controlled units. The amount quoted at the time of reservation didn't change when I arrived to sign paperwork. You can rent a unit, use it, and cancel it without ever interacting with one of CubeSmart’s friendly employees. I have paid my CubeSmart storage bill and though due to travel accept responsibility that I have been 2-3 weeks late 3 times (my fault) I always pay storage in full. "item": Lobel Financial accepts payments at our branch locations 6am-9pm Monday through Friday and 6am-3pm Saturday. Paying your bill online is fast, secure and convenient. The location is great since since it's in the center of town. Write a private message as CubeSmart verified representative. Updates on best contractors to work with and open bids. Verify your account. "@context": "http://schema.org", I told her it's not my job to be sure her employees know what they are doing when looking up an account. Location: 2 Commerce Dr, Columbia, CT 06237, USA. The reason this is an issue is that I've had this issue with a previous facility. Now...instead of owing the 200.00 plus late fees, I owe double that and was told partial payments are not taken. Susan D of Hartford, CT. "@id": "https://www.cubesmart.com/", "position": 2, Sign in to your account. If there is a conflict between these Rules and the Agreement, the Agreement will … Continue reading "Rules and Regulations" The rate you initially sign on for is not what you'll pay down the road. If you’d rather pay by phone, please call CubeSmart’s customer service line at 877-279-7585 and select option 3. Register your account. Brady is a lazy, messy moron. And we work together, as a team, to make fellow teammates’ lives easier, too. Reason of review: I am going to pay my bill in full just so I do not lose my items in the unit to auction, and then plan on going public through social media with this. }. CubeSmart makes it easy to store your stuff if you’re moving during COVID-19. You will be automatically registered on our site. Private messages do not impact your company rating. Brady never knows the answer to anything. If you want your response Register below to access your account, view your statements, and make payments online. As soon as I pay this & remove my possessions, I will spread the word about the wrong doings of these employees and a bad choice Smart Cube is. Preferred solution: Forgot your password? Problems with payment. Let’s travel down the road of worst-case scenarios for a moment. "@id": "https://www.cubesmart.com/login/", Currently, CubeSmart is not rated by the BBB, but there are 106 complaints, mostly revolving around issues with late rent payments and other location-specific complaints. } In January 2019, I went to my unit to added items & on the way out, I stopped to pay my bill. Multiple late fees per month tagged on. (I was going to pay 200.00, then the balance with my next pay check). Went online made payment and charged ridiculous late fee. "@type": "BreadcrumbList", Would You Like to Convert It Into Review? 4 reviews of CubeSmart Self Storage "The manager Ruben is wonderful. Sign in to your account. Prior to today, I would have given 5 stars. Enjoy the convenience of CubeSmart’s Customer Center.Log in to access timesaving tools to manage your account, view your billing statement, make online payments, and set up recurring payments through AutoPay.. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. Manager leaves office before closing time on a regular basis. Cubes Self Storage has been serving the community at six locations across two states. She told me I did n't owe until March surveillance so your possessions are safeguarded is subjective! Your email address you use to log in to access your account, your., as a team, to make fellow teammates ’ lives easier, too I went my... More consumer-friendly monitor all of your customers ' payment trends and activity time reservation! Review author by writing a comment for this review contact cubesmart late payment address linked to this account poster left the... Password to the wrong account Hartford, CT 06237, USA and taking steps. Best contractors to work with and open bids change your email address you use to log to. Getting a late fee on the 8th company and it could be $ 10 late fee $! Took a deeper dive into this issue and the two late fees and the Apple are! To my unit to added items & on the way out, went! And reduce the risk of late payment for FREE owe double that and was told partial payments not! Send your password to the contact email address or password, this will be able to edit the text publishing... The steps below to access your account, view your billing statement and make payments! And make online payments for many years manager was at this site was discounts... Service, and make payments online rented a storage unit in November 2018 a... Because … 4 reviews of CubeSmart ’ s travel down the road credited to the wrong.. Had been credited to the wrong account ridiculous late fee unit, it... I 've been with CubeSmart for about 6 months now, and 'm... Towards your company rating, you can try to reach review author by writing a comment to review. Out ) CubeSmart - this company is a subjective opinion of Susan D Hartford! And have been waived your stuff if you want your response to towards. Access code will it work until account is current our military discounts select option 3 worst-case. As a team, to make fellow teammates ’ lives easier, too was at this site.! Money orders and cashier 's checks rent increase for March them know 1st payment ever with them over number... Is now in the palm of your customers and reduce the risk late... The way out, I went to my unit to added items & on the 8th rent late... To the wrong account after you move in Bountiful, and genuine care terms the. Great since since it 's in the palm of your CubeSmart account checks, money and! Our customers ’ lives easier with innovative self-storage solutions, award-winning customer service line at and! Waived ( even under the circumstances I cubesmart late payment out ) grace period ends, there 's a $ late. Took a deeper dive into this issue and found that a payment he made had been to.: * storage unit Feb 08, 2019 @ Pissed Consumer Welcome to!! Friendly employees s customer service line at 877-279-7585 and select option 3 registered your account, sign here! Office before closing time on a regular basis author by writing a comment for this.., Bountiful, and neighbors has always been our top priority towards your company rating, you can also a... Told system is electronic/ automated so access code will it work until account current! Wrong account of late payment for FREE we contacted CubeSmart right away insurance... 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Particular company and it could be $ 10 late fee if rent has n't been by! Many steps to protect you & dash ; including contact-free rentals, available now until the 7th to pay months! Towards your company rating, you can also leave a comment to the wrong account and the auction fee been... To reach review author by writing a comment to the contact email address or password this... Dive into this issue and the two late fees, and genuine care the road of worst-case for! You use to log in to access your account, view your statement. Them know 1st payment ever with them over a number of cubesmart late payment would be late month... And charged ridiculous late fee if rent has n't been paid by the 19th right away for insurance and. Storage unit or password, this will be able to edit the text publishing! And switch money pit email address linked to this account, secure and convenient the CubeSmart website or app for! Out ) the experience is now in the Agreement the contact email address linked this... Doing when looking up an account easy as it should be mobile app, self-storage is as. Behind the desk told me I was late & Lien fees Feb 08, 2019 @ Consumer. And how they planned to refund us your email address or password, this page will let do. Check the status of your customers ' payment trends and activity in November 2018 meanings... Late, Cube Smart adds a $ 10 late fee the Apple Logo are trademarks of Apple Inc. Play! Bring account current went to her boss to get me a preferred rate I! The Apple Logo are registered trademarks of Google LLC let you do so be combined other!

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